Questions, Answered
Frequently Asked Questions
Everything you need to know before handing something off.
I provide creative support, digital product support, shop support, customer and membership support, administrative support, and SOP-based task support. If your task is clearly explained and fits within the services I offer, send it over and I’ll let you know if it’s a good fit.
New clients can book their first five hours at $25 per hour.
Ongoing hourly support is $35 per hour.
Package and retainer options are coming soon.
Yes. You can hire me for a one-time project or recurring support. We’ll decide what makes sense based on the task, timeline, and how often you need help.
I’m available Monday through Friday. Weekend work isn’t part of my standard availability.
You can expect a reply within one to two business days, Monday through Friday.
Use the Contact page to send your request and include as much detail as you can. I’ll review it and let you know whether it’s a good fit and what I need from you next.
Day-to-day communication can happen through email, with WhatsApp also available. Scheduled calls can be arranged when a conversation would make the task easier to understand.
Hourly work is tracked and invoiced bi-weekly. Your invoice will show the time billed and amount due, with payment instructions included.
Send it anyway. If the task can be clearly explained through written instructions, an SOP, a video walkthrough, or a checklist, I’ll review it and let you know if it’s something I can take on.